Pricing shown on the website includes shipping and taxes if you are a member. Non-member purchases may include additional shipping charges depending on your purchase.

Yes, this is a loyalty program for our members. Platinum Members should enter both the “ALL MEMBER COFFEE LOTTERY” and the “PLATINUM MEMBER COFFEE LOTTERY” each month.

No, you have to enter the coffee lottery each month by going to the respective coffee lottery pages and entering to win. There is no cost to members but you have to submit your entry to participate in the coffee lottery each month. The coffee lottery system is automated and selects a winner randomly based on each members participation every month. If you do not enter the coffee lottery, you will not be assigned a ticket number for the randomized drawing of the winner and will be ineligible to win.

No, your reward points can not be redeemed for a cash payout. Reward points are used as a cash discount at checkout. There are no minimum or maximum constraints on reward points, so if you have enough reward points, you may redeem your reward points for coffee, merchandise, etc. at no cost to you!

If you are a member, you login to the My Account area first then place your order. Non-members should purchase the membership level (Silver, Gold, or Platinum) first and then confirm their account. After confirming your new membership account login to the My Account area, your membership level discount will now be reflected while shopping on the site.

After signing up for a membership (silver, gold, or platinum) your initial password is sent to the email address you used to create your account. This is an automated email and is sent via a secure server. This email sometimes ends up in the junk|spam folder in your email account.